SHIPPING to the EU
We ship out your orders as quickly as we can, usually within two working days after we receive payment. You can check delivery prices and options and delivery times in cart after you choose your delivery location.
FREE standard shipping for orders over 100 euros!
This store ships to the these EU countries:
Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovenia, Spain, Sweden
STANDARD SHIPPING to the EU
We choose the best delivery option depending on your location. We use DPD, DPD Pickup for some locations, local couriers or Priority Registered Mail by Post.
- delivery within Europe usually takes 2-5 working days depending on your location. Please see exact options for your country in the cart
Delivery times for standard shipping are not guaranteed. In very rare occasions, standard delivery may take a little longer than usual. We thank you for your patience and understanding should this happen.
EXPRESS SHIPPING to the EU
Need your ties quickly? We use DHL Express for fast and reliable delivery.
- delivery within Europe usually takes 1-2 working days after we ship out
CUSTOMS FEES
All prices are final and include VAT. Customs fees don't apply.
We also deliver to the USA, Czechia and Slovakia.
If you wish to have your order delivered to Canada, United Kingdom or Switzerland - please shop in our Etsy store here.
PAYMENT
All payments are processed via PayPal, Stripe or secure credit card payment gateway Comgate.
MORE ABOUT PayPal
PayPal is an online financial service that allows customers to pay for items using a secure internet account. You simply add your credit card or debit card details or bank account details and whenever you pay using PayPal, you can choose which of your cards or accounts it pays with.
You don't need to set up a PayPal account to pay securely via PayPal though. Signing up for a PayPal account is optional. You can complete your payment first, and then decide whether to save the information in a PayPal account for future purchases.
MORE ABOUT Stripe
Stripe is an online payment proccessing platform. You can pay with your credit or debit card, Google Pay or Apple pay.
MORE ABOUT Comgate
Online payments within EU are provided for us by the Comgate payment gateway. The service provider, ComGate Payments, a.s., is a licensed Payment Institution operating under supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.
Credit card payment is the fastest way to pay online. In the ComGate payment gateway interface, enter the card number, validity date and CVC code - three numbers, which you will find in the signature strip on the back of the card. Payments are secured by the 3D Secure standard. This means you may be asked to enter a numeric code, which you'll receive by text message from your bank.
After completing the payment, you will be redirected back to our online shop.
Contacts for possible complaints and questions about payments:
ComGate Payments, a.s.; Gočárova třída 1754 / 48b, Hradec Králové, CZ
E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267