We ship out your orders as quickly as we can, usually within two working days after we receive payment. You can check delivery prices and options and delivery times in cart after you choose your delivery location.
FREE standard shipping for orders over 150 euros!
We currently deliver to these countries:
USA, Canada, Australia, New Zealand
Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland, United Kingdom
If you wish to have your order delivered to another country, please contact us via e-mail.
We have standard and express shipping option for all delivery locations.
We use local couriers or Registered Mail by Post.
- delivery to USA usually takes 7-10 working days.
- delivery within Europe usually takes 3-8 working days depending on your location. Please see the options for your country in cart
- delivery to Canada, Australia and New Zealand usually takes 2-3 weeks
Delivery times as above are not guaranteed. In very rare occasions, standard delivery may take a little longer than usual. Especially now during the pandemic, air traffic is still affected, customs offices and delivery companies may suffer from staff shortages.
We thank you for your patience and understanding should this happen.
Need your ties quickly? We use DHL Express for fast and reliable delivery.
- delivery to USA, Canada, Australia and New Zealand usually takes 2-3 working days
- delivery within Europe usually takes 1 working day
If you're located outside EU, custom fees may apply. Please note that we are not responsible for any customs fees. Please contact your local customs if you need more information.
Within the EU, customs fees don't apply.
All payments are processed via PayPal or secure credit card payment gateway Comgate.
More about PayPal
PayPal is an online financial service that allows customers to pay for items using a secure internet account. You simply add your credit card or debit card details or bank account details and whenever you pay using PayPal, you can choose which of your cards or accounts it pays with.
You don't need to set up a PayPal account to pay securely via PayPal though. Signing up for a PayPal account is optional. You can complete your payment first, and then decide whether to save the information in a PayPal account for future purchases.
More about Comgate
Online payments within EU are provided for us by the Comgate payment gateway. The service provider, ComGate Payments, a.s., is a licensed Payment Institution operating under supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.
Credit card payment is the fastest way to pay online. In the ComGate payment gateway interface, enter the card number, validity date and CVC code - three numbers, which you will find in the signature strip on the back of the card. Payments are secured by the 3D Secure standard. This means you may be asked to enter a numeric code, which you'll receive by text message from your bank.
After completing the payment, you will be redirected back to our online shop.
Contacts for possible complaints and questions about payments:
ComGate Payments, a.s.; Gočárova třída 1754 / 48b, Hradec Králové, CZ
Tel: +420 228 224 267